Customer service madlib gone awry

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Every once in awhile, I have to send out DMCA notices to people who have blatantly stolen our copyrighted materials. Generally, I skip emailing the offender directly (they usually are well aware of what they’ve done), and email the notice to their hosting provider, or the hosting provider’s bandwidth provider.

Today, I got a response from one that I couldn’t believe came from someone in New Jersey.

Thank you for notifying us.

We have copyright infringement complaint from you against the web site
[ed: url redacted] . I have escalated it to our concerned department to look into this. They will contact you soon.

If you have any further questions, please don’t hesitate to contact us. We are available 24×7.

Too funny.

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This entry was posted on Tuesday, April 29th, 2008 at 9:32 am and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “Customer service madlib gone awry”

  1. Shane Zehnder on May 7th, 2008 at 8:28 am

    Concerned department? Dang, I need one of those.

  2. Tim Noetzel on July 11th, 2008 at 3:55 pm

    Apparently you’ve never been to New Jersey…

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