Customer service madlib gone awry

Every once in awhile, I have to send out DMCA notices to people who have blatantly stolen our copyrighted materials. Generally, I skip emailing the offender directly (they usually are well aware of what they’ve done), and email the notice to their hosting provider, or the hosting provider’s bandwidth provider.

Today, I got a response from one that I couldn’t believe came from someone in New Jersey.

Thank you for notifying us.

We have copyright infringement complaint from you against the web site
[ed: url redacted] . I have escalated it to our concerned department to look into this. They will contact you soon.

If you have any further questions, please don¬ít hesitate to contact us. We are available 24×7.

Too funny.