Customer service madlib gone awry

Every once in awhile, I have to send out DMCA notices to people who have blatantly stolen our copyrighted materials. Generally, I skip emailing the offender directly (they usually are well aware of what they’ve done), and email the notice to their hosting provider, or the hosting provider’s bandwidth provider.

Today, I got a response from one that I couldn’t believe came from someone in New Jersey.

Thank you for notifying us.

We have copyright infringement complaint from you against the web site
[ed: url redacted] . I have escalated it to our concerned department to look into this. They will contact you soon.

If you have any further questions, please don’t hesitate to contact us. We are available 24×7.

Too funny.